No need for a credit card. All plans include a free 30-day trial. Getting started with Threadloom is easy and completely risk-free.
Your free trial period starts when you complete your index build. During the free trial, you have access to all of Threadloom's search features, and there is no visible indication to your users that you are in a trial period.
If you haven't entered your billing information by the end of your trial, you will no longer have access to Threadloom search on your forum. Searches will automatically revert to legacy search until you either enter your billing information or uninstall the plug-in.
You can cancel at any time. You will still be charged for services in the month that you've canceled.
No setup fees. We've designed Threadloom to be easy to install and setup, which includes keeping pricing simple.
We offer a range of support options for forums of all sizes. All plans include standard support, and we offer premium support options upon request. Drop us a line to learn more.
We use Google Analytics to measure the number of monthly active users. At the start of each billing cycle, we measure the number of monthly active users from the trailing month.
If your monthly average goes over your allowance, we automatically upgrade or downgrade you to the appropriate plan level at the start of your next billing cycle. We don’t charge your account mid-month if you go over your allowance; likewise, we don’t credit your account if the number of monthly active users changes to a lower tier mid-month.
No need to change plans! We'll ask you to select a plan when you first set up your forum. After your first billing period, we automatically upgrade and downgrade you based on the number of monthly active users.
No problem! You can add as many forums as you want to your account. You'll be prompted to select a plan for each forum. If you have more than 10 forums, feel free to drop us a line.
If you're planning to disable your forum for longer than a week, drop us a line. We can suspend your plan and disable search so you don't have to pay during that period.